All work

Payment reminders and receivables follow-upsample project

Open receivables are scanned every morning. Upcoming due dates get a gentle WhatsApp reminder and overdue ones a payment reminder. When payment arrives the account closes, otherwise finance gets a call task.

Working modelHow are receivables followed up on their own?Sample data. The model shows how the project works.
What will the late customer do?

Accounts due in 3 days get a gentle reminder, overdue ones get a payment reminder. Nothing goes to accounts not yet due.

  1. 09:00 morning check
  2. Reminder for upcoming due date
  3. Reminder for overdue
  4. Payment or follow-up task
  5. Account updated

Year
2026
Stack
Power Automate, WhatsApp Business API, Bank integration, Logo / Netsis ERP

This is a sample flow, not real client work. The model shows how such a system works, and the companies and amounts in it are samples too.

Problem

Receivables that are due or overdue are often tracked in Excel, and reminders go out one by one by phone or message. Every forgotten reminder delays cash flow.

Solution

  • Open accounts in the ERP are scanned every morning.
  • Customers due in a few days get a gentle reminder, overdue ones get a reminder with a payment link, and accounts not yet due get nothing.
  • Incoming bank transfers are matched to the invoice, the account closes and the customer gets a thank-you message.
  • If no payment arrives, a second reminder follows, and then finance gets a call task in Teams.

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