From order to shipmentsample project

This is a sample flow, not real client work. The model shows how such a system works, and the companies, products and quantities in it are samples too.

Problem

Sales takes the order but can’t see warehouse stock in real time. A promise is made, and on shipping day one line turns out to be short. Warehouse, sales and purchasing chase each other by phone, and the customer finds out by calling to ask where the order is.

Solution

• The moment the order lands in the ERP, its lines are checked against warehouse stock.
• If a line is short, a purchase request opens on its own and the supply time is worked out.
• Sales gets a question in Teams: ship what’s ready now, or wait for all of it? If the date moves, the customer hears about it in advance.
• The warehouse gets a pick list and items are scanned by barcode.
• At shipping an e-waybill is issued, and when the van leaves the customer gets a WhatsApp message. The order status updates in the list everyone sees.

How it would work in your company

• Where stock and orders are read from depends on your ERP (Logo, Mikro, Netsis) and its version: its official service, the database or an export file.
• Stock rules, whether partial shipments are allowed, who decides and what the customer is told follow the way you work.
• The e-waybill is issued through your e-document provider’s service.
• You get a short walkthrough video at handover, and fixes are free for the first 30 days.

To work out a shipping date with Turkish public holidays: Business days calculator.